The Influence of CSR Practices on the Financial Performance of Microfinance Institutions in Togo

Microfinance pursues a dual objective: reduce poverty (social performance) and ensure lasting profitability (financial performance). However, beyond these two performances, microfinance institutions (MFIs) have social responsibility (CSR) towards their stakeholders. The main objective of this article is to measure the influence CSR practices Togolese MFIs on financial performance. analysis conducted over sample 60 MFIs, using principal component generalized least squares techniques. results show that through dimensions customer, employees community positively significantly impact performance when measured by ROA, while environment dimension has negative significant influence.